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Company Profile
Overview
Egyptian Transport and Commercial Services Company
SAE was established in 1973 with a paid up capital of L.E. 56.0625 million
and turnover of L.E 130 million, under the country's open door
policy with regards to private enterprises even though its transportation
activities and experience date back to 1939. Egytrans a certified ISO 9002
company, has just celebrated its 25th anniversary. Since then it has grown
into a true leader in the transportation field
in Egypt with 380 employees, fifteen branches and a solid
mission statement.
The Late Mr Wael Leheta, Founder
Years of experience in international transport and
project forwarding have strengthened Egytrans' position on the market as
the leading expert in international forwarding.
Egytrans possesses three main strengths of operation
that enable it to take on a diversified range of projects and clients.
The first is "Expertise". In addition to over 60 years of experience, Egytrans
is an active member of FIATA (International Federation of Freight Forwarders
Association), founder of EIFFA ( Egyptian International Freight Forwarders
Association) and an official IATA agent (International Air Transport Association).
Egytrans' second strength of operation is its "International network".
Egytrans carefully chooses its overseas partners to match its standards
of quality, public relations, customer service and professionalism. Maintaining
these quality relationships is ensured through an easy and efficient communication
system. Egytrans' third strength of operation is "Financial capability".
By standing on solid financial ground Egytrans is able to expand, diversify
and increase its investments on a steady upscale.
Our Mission
We make integrated transport easy and cost-effective for businesses and people.
Our Vision
We will be the leading Egyptian provider of integrated global transport services and solutions, recognized by customers as the provider of choice. We are committed to growing shareholder value.
Our Values
Integrity: We mean what we say and always live up to our promises to our stakeholders and to each other. Our values and principles are never compromised.
Ethics: We hold ourselves and each other to the highest moral and ethical standards in all that we say and do.
Courtesy & Professional Demeanor: We behave with courtesy and respect towards each other and towards customers, agents, suppliers and others.
Disagreements or conflicts are always handled in a calm and dignified way.
Commitment to Customer Success: We believe that our customers’ success is our success. Our customers’ input is the real driving force for change in EGYTRANS. We actively listen and respond to our customers’ requirements and proactively seek new ways to help our customers achieve success.
Strategic Management: We are focused on and committed to achieving our vision. We set clear plans to achieve our strategic objectives and implement and monitor them in a disciplined and coordinated way. We gather accurate and comprehensive information both internally and externally and use it effectively to drive continuous improvement and create competitive advantages.
Quality: We believe in doing things right the first time in order to give our customers the best possible service and to use our resources in the most productive way.
Teamwork: We believe in working together. Each member of the team complements and completes the others. By working in teams we create synergy, learn from each other and build strong inter-personal relationships.
360° Communication: We communicate openly and often, both internally and with customers, agents and suppliers. We share information and ideas with complete honesty and candor.
Learning & Personal Growth: We believe that our growth and success as a company is based on the growth and success of each of us as individuals. We constantly seek to expand and share our knowledge and skills in order to benefit our customers, EGYTRANS and ourselves.
High performance work culture and environment: We expect and encourage productivity, creativity, initiative and passion from individuals and teams. We provide a work environment that supports and empowers each of us to find and express innovative ideas for growth or improvement and take timely action to prevent or solve problems. Our culture causes us to embrace EGYTRANS’ goals as our own, approach our work with enthusiasm and always give our very best.
Sense of Urgency: In our business, time is very valuable. We are committed to providing our services and receiving or delivering cargo to customers on time, every time and we transfer this sense of urgency to our customers, agents and suppliers. We also apply the same urgency to the implementation of positive changes that contribute to our progress and growth.
Building partnerships: We believe in building lasting win-win relationships and never exploit others unfairly for organizational or personal gain. We deal with our customers as we would like our suppliers to deal with us and we deal with our suppliers as we would like our customers to deal with us.
Social Responsibility: We have a duty to the society in which we live and work. We believe in contributing to the growth and development of our country. We are also committed to protecting the environment and natural resources.
Occupational Health & Safety: We ensure proper protection for our employees, customers, sub-contractors and other visitors against injury and ill health and prevent damage to our facilities and to customer property. We are committed to providing safe workplaces, using safe processes and equipment, and carrying out all of our activities with minimum occupational health and safety risks.
EGYTRANS Code of Ethics
Innovation
Egytrans has been an active participant in the
growth and development of the industry and national infrastructure in Egypt
since the expansion boom in the 1980's. Egytrans was the first company
to introduce consolidation in Egypt after campaigning to legalize such
an activity. It is also one of the only companies able to undertake the
heavy lift and erection of oversized cargo for many crucial projects.
Egytrans was also the first Egyptian company in the service sector to implement
a quality system in accordance with ISO 9001:2000.
Egytrans has established and applies Safety Management System in accordance with
OHSAS 18001:1999.
Egytrans has established and applies an Environmental Management System in accordance with
ISO 14001:2004.
Egytrans is the first company in the world to implement
Customer Satisfaction/Complaints Handling Management System in accordance with
ISO 10002:2004
Synergy
Egytrans' decentralized management team and overall
approach to the operation of the company has enabled it to function through
teamwork and synergy internally and with clients to ensure quality, creativity
and complete customer satisfaction.
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